Frequently Asked Questions (FAQ)

What countries do you sell in?

I currently sell to customers located in the United States, Canada, Mexico, United Kingdom, Australia, Argentina, Bolivia, Brazil, Chile, China, Colombia, Costa Rica, Ecuador, Finland, France, Germany, Greece, Greenland, Guatemala, Honduras, Iceland, India, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Panama, Peru, Philippines, Poland, Russia, Singapore, Spain, Sweden, Switzerland, Taiwan, Turkey, Ukraine, Venezuela

Don’t see your country listed? Send me an email: info@disbeans.com and I can work on adding your country!

 

How do I get Free Shipping?

All U.S. orders are automatically free shipping (including Hawaii, Alaska, and Puerto Rico).

All international orders over $125.00 USD are free shipping. See above for a list of countries we currently sell in. International orders between $0.01-$124.99 have an additional shipping charge, which is calculated at checkout.

 

What is your Shipping Policy?

All Domestic orders (U.S.) totaling less than $10.00 will be sent via USPS First Class Mail with no Tracking number information available (Letter sized envelope). If you wish to receive tracking information, please select a paid shipping method at checkout. All orders totaling more than $10.00 will be sent via USPS First Class Package with Tracking number information available. All U.S. orders are automatically free shipping!

All International orders totaling between $0.01 and $124.99 will be sent via USPS First Class Package with Tracking number information available via selecting a paid shipping method at checkout.

All International orders totaling $125.00 or more qualify for free shipping and will be sent via shipping method of my choice (usually USPS Mail International).

If you’re an international customer looking to ONLY purchase multiple stickers and/or card size prints/bookmarks, I can work with you individually to offer free shipping. Send me an email at the link below.

 

What do I do if I have a problem with my order?

Please send an email to: info@disbeans.com or send me a DM on Instagram @disneybeans or @disbeans.

 

Do you offer larger sizes?

Yes! I am happy to announce I now offer sizes up to 3XL. Please note the processing time for orders which have any plus-size shirts will be longer than normal, because I order those shirts on-demand.

 

How do I leave a review?

Please visit the website page of the product you purchased and click "Write A Review". If you have a professional account (i.e. art account, cosplay account, etc.) feel free to drop your @ with a link in the review to expand your reach. My reviews are now featured on my website homepage in a carousel, so you have the chance to be featured. You can also include photos in your reviews and I encourage them!

 

What payment methods do you accept?

Visa, Mastercard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, Google Pay, Facebook Pay, and PayPal.

 

Where is your apparel made?

I’m proud to announce I’ve transitioned my shop to 100% handmade. All apparel is made by me (from the comfort of my home). All items are hand-designed on my iPad, cut on Cricut, and hand-applied (heat pressed) by me.

For Spirit Jerseys, I use wholesale "game day" oversized cut Jerseys and high-quality Heat Transfer Vinyl for the designs. For Spirit Jerseys, please refer to the detailed information page here.

Standard T-Shirts/Long Sleeves are Gildan brand heavyweight classic cut shirts.

 

How do I wash my T-shirt or Spirit Jersey?

Please visit the Care/Washing instructions pages for these below:

Spirit Jersey Care

T-Shirt Care

 

Do you still sell Postcards, Pins, Greeting Cards, and Magnets?

I no longer offer these products on my website, but you can still shop those older artworks on my Redbubble.

  

Are your products original?

All product designs are completely original artwork designed by me (inspired by books, movies, shows, and music). Everything in my shop is handmade.

 

I want to apply a discount code that isn’t working

I keep my discount codes as up-to-date as possible. If you have a specific issue, please send an email to: info@disbeans.com. Check out all current promo codes here.

 

What size should I choose?

Each product page should have detailed sizing information displayed in the Product Description. If you have questions about sizing or would like to see examples, please send an email to: info@disbeans.com

 

I want to learn to do this on my own. Do you have tutorials?

Yes! I’m starting a series of tutorial videos. You can check those out here: Tutorials